TALK by WEB

TALK by WEB is an encrypted, easy to use Voice Over Internet Protocol [VOIP] service that enables customers to speak to your business FREE OF CHARGE whilst they are actually on your web site, simply by clicking on icons like these placed on your web site.  

You can speak to us FREE OF CHARGE using our TALK by WEB service simply by clicking here and using WEB to PHONE or by clicking here and using PHONE to PHONE via Web. If you use WEB to PHONE, you’ll need a microphone and speakers [or a headset] enabled on your pc and if you use PHONE to PHONE via Web, you just insert your full telephone number, including international code and our system will dial you. When you answer it connects to us. We pay for the call regardless of where you are in the world.

It’s easy to install on your web site and very easy for customers to use. In fact, we do it all for you and you just sit back and take the calls from potential customers!

It is more immediate than sending you an e-mail and, like an international freephone number, it costs your customers nothing to use and it doesn’t matter where they are in the world.

Unlike other VOIP services, TALK by WEB is encrypted and secure - your conversations can’t be snooped on and thus it is safer to impart credit card details.

TALK by WEB enables you to provide a better service to clients and customers as you can answer questions whilst they are actually browsing your site and can even take orders. In the “real” world customers are used to going into a shop or business premises and having their questions answered by the staff.

Research shows that many organisations lose sales because visitors can’t find the information they want when browsing their web site or because they want reassurance from the company that they can deliver – or because they simply have a question that they want answering NOW.

TALK by WEB is as natural as clicking on any other link on the site – the only difference is that a human answers the phone, making it much closer to the “real” world and thus significantly increasing the opportunity to convert customers into sales. Furthermore, research has shown that there is a much greater chance of closing a sale “on-line” when speaking with a customer than when they are just browsing.

Your customers have two ways of using TALK by WEB to contact your business: 

1] Web to Phone. Visitors to your web site can simply click on a link like this and will be connected to your default landline or mobile number via the Internet from their pc. [Obviously they have to have a microphone/speakers or a headset!]

It works rather like an international freephone number in that the call is free to the customer – your business just pays for the last leg of the call [from the web to your phone]. For example, in the UK this currently costs 1.2 pence per minute.

2] Phone to Phone via Web. Visitors to your web site can simply click on a link like this and they then insert THEIR telephone number in a box and are connected to YOUR default landline or mobile number via the Internet.

As with the Web to Phone option, it works like an International freephone number in that the call is free to the customer – your business just pays for the first leg of the call [from their phone to the web] and last leg of the call [from the web to your phone]. In the UK each leg currently costs 1.2 pence per minute, making 2.4 pence per minute in total if your business is based in the UK and the caller is in the UK. In South Africa it currently costs 4 pence a minute, making a total of 5.2 [1.2p + 4p] pence per minute if your business is in the UK and the caller is in South Africa!

If you want a practical example of how TALK by WEB call us by clicking on the Web to Phone or Phone to Phone via Web icons that you’ll find throughout this site. We’ll pay for the call!

Setting up both Web to Phone and Phone to phone via Web on your own web site costs £295 plus VAT to set up initially, comprising a “one-off” set up charge of £150 plus VAT and £145 plus VAT per annum for ongoing service and support. This includes a full explanation of how to use it, supplying the icons for your web site and ongoing support. The only other cost to you is to top your account up whenever you need to, which you do on-line via a credit or debit card by accessing a secure control panel.

So try it NOW! Call us by clicking on either of the icons below. We'll pay for the call!

You can also download TALK by WEB as a secure peer-to-peer VOIP network FREE OF CHARGE by clicking here and can communicate with other TALK by WEB users FREE OF CHARGE. You can also use it to make encrypted phone calls to customers, clients, agents and friends all over the world at much lower rates than if you were calling from your landline or mobile.